Driving Retail Growth & Empowering Multicultural Teams

Who Am I?

With nearly 30 years of experience in the retail industry, I have worked for blue-chip companies across 30 countries. My managerial positions have spanned corporate strategy, finance, and marketing, emphasizing consumer insights, investment strategies, and sales development in growth markets.

As a manager and expatriate, I have embraced diverse cultures, living with my family in Vietnam, France, China, Indonesia, Taiwan, and Malaysia. I am fluent in both French and English, and my extensive experience in executive and corporate ecosystems allows me to effectively create and manage global teams.

My background is rooted in information, “big data” and knowledge accumulation. However, over the years, I have shifted my focus towards “deep data” and my passion for people development. I advocate for Resonant Leadership within global organizations, leveraging coaching to foster meaningful connections—creating more Human Moments together.

My Work

I am an International Retail Strategist & an Executive Coach with extensive experience operating across Asian markets since 2005. I drive brand growth and market entry, while guiding multicultural teams toward operational excellence and customer-centricity. By bridging commercial expansion with transformational leadership, I build organizations that prioritize robust financial performance alongside mental health at work.

Core Expertise

Strategy & Expansion

Navigate Complex Markets & Drive Growth in Asia

Market Intelligence, Market Entry, Omnichannel Strategy, Site Selection, Investment Feasibility, Mergers and Acquisitions, New Concept Development

Customer Experience

Transform Insights into Operational Excellence

Buyer Persona, Customer Centricity, NPS, Journey Optimization, Retail Operations, Retail Excellence

Leadership & Coaching

Align Performance with Well-being at Work

Executive Coaching, Change Management, Cross-cultural Management, Talent Development, Mental Health at Work

My goal is to empower individuals and teams, enabling them to thrive in a global marketplace.

 
View Sophie Lenglet's profile on LinkedIn

 

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